The team at Green Drop is taking extra precautions to ensure we're protecting your health and safety, and every GreenKeeper's well-being.
We want you to enjoy your personal outdoor space more than ever.
Green Drop is maintaining regular scheduled operations. As Canada's leading lawn and tree care service company, we take our industry leadership role seriously. Every decision we make reflects careful collaboration with provincial and federal officials. We follow direction from the Public Health Agency of Canada (PHAC), along with local provincial health authorities.
The outdoor lawn and tree care industry has been permitted to continue operating. Our GreenKeepers work in trucks alone, and service your yard alone. At our offices, we've changed our workplace standards so that everyone stays safe, separated, and has appropriate personal protective equipment (PPE).
Every one of our trucks is equipped with hand washing stations, hand sanitizer, and gloves. We've implemented social distancing at all times, maintaining a safe distance from you and your family. We'll still ring the doorbell after 9 AM, but it's to let you know we're there - there's no need to answer the door. You'll still receive your work order digitally.
Our call centre is now working remotely and is equipped to answer all your questions and provide the same excellent service as always. We're anticipating slightly longer response times on the phones as we adapt to this new reality. We have increased the number of GreenKeepers on our other communication channels. Reaching out to us through email, text, live chat and Facebook Messenger will often be quicker.
Thanks for being a Green Drop customer. We're looking forward to making your world a little more beautiful outside this year!